Digital Government Strategies that Lower the Cost of Revenue Management

For the City of Vestavia Hills, in Alabama, effectively using data was key to navigating the challenges presented by the pandemic.

In this episode, we talked with Jeff Downes, City Manager of Vestavia Hills. We covered:

• The challenges faced with providing more with less
• How their team leverages technology to provide better revenue management
• How Vestavia Hills dealt with the declining revenue, and increasing operational costs faced by localities.
• Utilizing different data sources to glean insight in response to the COVID-19 pandemic
• Some of the most surprising trends to come out of the pandemic, and what changes may be permanent

This discussion with Jeff Downes was taken from our show Local Government Insights. If you want to hear more episodes like this one, check us out on Apple Podcasts.

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